Minimum Opening Order $100.00
Duplin Gourmet products are packed 12 to a case (unless otherwise noted.)
Customer Service
Duplin Gourmet Foods, Inc. strives to provide the best customer service. If you have any questions or need assistance regarding an order, please give us a call at 855.388.4061 or send an email to
sales@duplingourmetfoods.com.
If a product is out of stock at the time you place an order, we will contact you.
Shelf Life
For maximum shelf life, store products in a cool, dark, dry place. Sweetzer (stored properly) will remain fresh for 2 years. Older products may lose color & potency, but will not spoil. We blend and mix all of our products in small batches to ensure you receive only the most fresh.
Duplin Gourmet bottled sauces & jellies are made fresh daily. Please avoid exposure to heat & humidity. When stored properly, they will remain fresh for 3 years.
Ordering
For fast, easy ordering:
Phone: 855.388.4061
Fax: 910.289.3094
Email: sales@duplingourmetfoods.com
Samples
Sampling sells your product. We encourage sampling of our Duplin Gourmet Foods. Upon request, we will include a sample with your order for in-house demos of Sweetzer mixes. Additional product samples are available upon request for a nominal fee.
Terms & Conditions
All orders require payment using a credit card (VISA, MasterCard or Discover). Orders of $1,000 or greater may be eligible for credit terms of Net 15 (once credit and application are reviewed).
Shipping
We ship UPS, FEDEX, UPS Freight or FEDEX Freight from North Carolina. Products are usually shipped within a week.
Claims
Shipping and handling charges are paid by customer and included on invoice at time of shipping. Claims for losses or damages on shipments must not be deducted from our invoice, nor payment withheld pending adjustment of such claims. Product shortage claims or damages must be reported to Duplin Gourmet within 5 days of receipt of product. You must call (855.388.4061) or email (sales@duplingourmetfoods.com) to alert us of any problems or concerns regarding your order. You may be asked to email photos.
No returns are authorized without written consent. Unauthorized returns will be refused and returned to sender.
Private Labeling
Private labeling is available from Duplin Gourmet Foods, Inc. on request. Some requirements may apply. Please contact our friendly customer service staff for more information.